FREQUENTLY ASKED QUESTIONS
What is Borrow to GO
A rental service offering offers day to day products for medium to long term rent, with an easy and flexible process and very affordable prices
For whom is Borrow to Go?
Our website is aimed at people who live in the Canary Islands for a limited period of time and are looking for flexible rental solutions for everyday products. These include:
- Digital Nomads & Expats
- Students & Interns
- Travellers
How do I order a product?
Contact us with via whatapp or email with the following information
- the item you want
- the time period you want it
- where and when you want it deliverd
How do I receive my product?
After deciding which products you want, we will deliver the them to your requested location at the requested time
Which exact product do I receive
After contacting us with your request, you will receive pictures and details about the available Products. After chosing your prefered option, we will deliver it you
How long is the maximum rent?
There is no limit. If it makes sense for you, you can rent longer than 3 months.
Are there additional costs?
You will have to pay a one time fee of 5 Euros for delivery and pickup. As well, there will be a two months deposit. You will get your deposit back on the day you return the item.
50 % off after two months rent
How is the complete rental process
For us it is important to offer you a very easy and fast process:
- Chose your product and the rental period
- Send us the information via Email or Whatsapp
- We deliver the products to your location at your requested time
- At the end of the rental period we will collect the product
How can I pay for the product
We will pick it up from your location at your requested time
What is the quality of the product
You will receive clean second hand rental items which are in good condition for the specific use.
How do I return a product?
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Can I extand the rental period?
Of course, just send us a message with the information how long you would like to keep the item and done.
Feel free to contact us if there are still open questions